Client portal

Your AMG account

Orders, invoices, licenses and support in one place.

Client portal

What you can do here

  • Available

    Order history

    Every order, with its status and receipt, in your Shopify customer account.

    View orders — Order history
  • Available

    Submit project materials

    Bought a package? Send your footage, files and brief with your order number.

    Open project intake — Submit project materials
  • Available

    Invoices & billing

    Deposit and milestone invoices are sent by email as secure Shopify invoices. Paid invoices appear in your order history.

    View paid invoices — Invoices & billing
  • Available

    Purchased music licenses

    Your license details (track, license type, project, terms version) are recorded on each order. License certificates are emailed with your files.

    View license orders — Purchased music licenses
  • Coming soon

    Active subscriptions

    Pause, skip or cancel monthly packages from your account once subscriptions are switched on.

    Open account — Active subscriptions
  • Preview · not connected yet

    Project intake status

    Track where your project is: intake received, in production, in review, delivered. Today we send these updates by email.

  • Preview · not connected yet

    Project delivery links

    Download links for finished files. Today these are sent by email with each delivery.

  • Available

    Support requests

    Questions about an order, delivery or license? Send a request and we reply by email.

    Send a request — Support requests

“Available” features work today through your Shopify customer account. “Coming soon” features are supported but not switched on yet. “Preview · not connected yet” cards show what's planned; those updates are sent by email for now.

Support

Send a support request

Include your order number if you have one.

We review every inquiry. Submitting does not create a contract or commit either party.

Goals, scope, links to anything relevant. Please don't include passwords or payment details.

Required

Submitting this form sends your details to AMG by email. It does not create a contract.